College of Public Health Guidebooks

Technology Support

IT Service Desk

The Information Technology Service Desk offers assistance via phone, Internet, email, or in person. The Service Desk teams provides support for MyUSF, student email accounts, connecting remotely to USF resources, enterprise business systems, and more. Standard business hours are M - F. 8 a.m. - 5 p.m. They can be emailed directly at for live help.

WELL Tech - IT Support located in The WELL

Services include general technology questions, connecting to Wi-Fi, setting up mobile devices, technology purchase consultations, anti-virus software troubleshooting, loaner laptops, general computer maintenance, Dell and Apple warranty assistance, operating system troubleshooting and updates, and basic hardware diagnostics and repairs. USF Health Information Services support tickets can also be submitted by emailing

 USF Application Gateway

The USF Application Gateway can be accessed from any device that has a web browser. It provides access to many of the applications found in USF computer labs.


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